Terms of Service
Last Updated: May 2025
1. Acceptance of Terms
By accessing and using Doctor Dada's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Our Services
Doctor Dada provides doctor home visit services in Delhi NCR. Our services include general health checkups, elderly care, ongoing care management, post-hospitalization care, urgent visits, and health assessment support.
3. Service Availability
We operate 24/7 across Delhi NCR. Doctor arrival times are estimates and may vary based on location, traffic, and availability. We strive to reach your location as quickly as possible but cannot guarantee specific arrival times.
4. Pricing and Payment
A doctor home consultation costs ₹998. Any additional care, supplies or services are billed separately. We accept cash, UPI, and digital payment methods.
5. Cancellation Policy
You may cancel your booking at any time before the doctor arrives at no charge. If the doctor has already departed for your location, a nominal cancellation fee may apply.
6. Limitation of Liability
Doctor Dada connects you with certified healthcare professionals. While we verify our doctors' credentials, we are not liable for medical advice or care provided by individual doctors. For serious health situations, please visit the nearest hospital or call your local hospital immediately.
7. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information
- Be present at the scheduled location during the visit
- Treat our doctors and staff with respect
- Not misuse our services for any unlawful purpose
8. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
9. Contact Information
For any questions regarding these Terms of Service, please contact us:
Phone: 8796324488
WhatsApp: 8796324488